Rafcom has obtained ISO 9001 and ISO 14001 certifications proving its commitment to improving the quality of services and care for the natural environment.
ISO 9001 is the norm in which the International Organization for Standardization has established requirements for a quality management system. Her basic principles include customer orientation, the assumption that the greatest good of the organization are people and continuous improvement of the management process. Acquiring the ISO 9001 certificate by Rafcom is not only meeting international requirements, it is primarily a certificate of development of a company motivated by customer satisfaction. ISO 9001 is a standard accepted and recognized all over the world.
Obtaining the ISO 9001 and ISO 14001 certifications is a success for Rafcom, thanks to the hard work of our employees. The implementation of certain standards began many months before the granting of certificates. They required a lot of staff training, communication improvement, equipment modernization, space management, analysis and verification of documents. The end result and satisfying customer requirements is our biggest reward for the huge effort put in strengthening Rafcom's position on the market.