Delivery - customer comfort, product safety
We deliver the goods to any address indicated by the customer, we also deliver in the dropshipping model. Thanks to simultaneous communication with the recipients we are able to guarantee the completion of the order within the set time.
The B2B shopping platform allows defining any number of delivery addresses and selecting one of them in the ordering process.
|Place of delivery
||Time of placing the order||Delivery time|
|Warsaw||order placed up to 10:30 a.m.||same day|
|order placed after 10:30 a.m.||next day|
|Out of Warsaw||order placed up to 4:30 p.m.||24 h|
|order placed after 4:30 p.m.||up to 48 h|
- If the payment method requires waiting for it, the order is processed immediately after receiving the confirmation of payment.
At the customer's request, the order can be picked up at Rafcom's office. We ask that when ordering, remember to inform us about the method of receipt of a given lot.
The B2B shopping platform allows you to specify the method of implementation in the ordering process, including: personal collection from Rafcom warehouse, delivery carried out by Rafcom (in Warsaw) and shipping via courier (prepayment or cash on delivery). From the B2B platform there is also the option of choosing between two courier companies: UPS and DHL.
If the parcel collection takes place outside of Rafcom's headquarters, the delivery price is as follows:
|Type of order||Shipping cost|
|order up to PLN 2000 net||
PLN 14,99 net
(24,99 – cash on delivery)
|order up to PLN 500 net realized in Warsaw|
|order for PRISM and Cleverton products up to PLN 600 net|
|order over PLN 2000 net||free delivery|
|order over PLN 500 net realized in Warsaw|
|order for PRISM and Cleverton products over PLN 600 net|
- For each order, the so-called logistical minimum above which Rafcom covers all transport costs. The value of the logistic minimum depends on the chosen form of delivery and is different for the products of specific brands.